Prepare to protect: Creating an effective social media crisis plan

Planning ahead to anticipate potential customer issues requires brands to think strategically about social media response management in a crisis.

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INSIGHT 1

Managing the risks of reviews

INSIGHT 2

Plan to protect: Creating a crisis management plan

Awards and Accreditations

HGS Digital has received ample recognition and ratings for the transformational digital experiences we’ve offered our 200+ clients across 10 industries.

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