Effectively managing the volume of social media activity
As requests for issue resolution via social channels increase, brands must combine tech with talent to meet online customer demand.
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INSIGHT 2
Hire social-savvy CX professionals to represent brand voice
The right type of human talent is integral to a successful social care strategy. When companies envision the perfect persona behind their posts, recruiters can create the ideal candidate profile.
Awards and Accreditations
HGS Digital has received ample recognition and ratings for the transformational digital experiences we’ve offered our 200+ clients across 10 industries.
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